Terms & Conditions

We aim to be the last Chocolate Shop you will wish to visit

1. Our Guarantee: At Relish Chocolate we are committed to providing excellent service. We always welcome your feedback on both our service and our products. If you find us lacking in any area, we will endeavour to improve it as soon as we can.

2. The Contract Between Us: We must receive full payment for your Order, before your Order is accepted. Once accepted we are in a legally binding contract.

3. Prices: All prices payable are as listed on our website.

4. Delivery: We will deliver only to the UK Mainland, and it might not be possible to deliver to all locations. We use Royal Mail Special Delivery Next Day service, the prices are by weight and are added to each product ordered. We aim to despatch our products within 3 working days of being ordered.

5. Re-Sale: Our products are designed for Direct Sale only, they must not be resold.

6. Our Products and Nuts: All Relish Chocolate products can contain traces of nuts.

7. Liability: If the products we deliver are not what you ordered, are damaged or defective, or are an incorrect quantity, we will send substitute products as soon as possible.

8. Intellectual Property: The content of this website is protected by copyright and other intellectual property rights. You may not reproduce, modify, copy, distribute or use for commercial purposes any of the material or content on this website without written permission from a director of Relish Chocolate.

9. Events beyond our control: We shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation to, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident

10. Privacy Pledge: We take your privacy very seriously and are committed to providing users with an Internet experience that respects your privacy. When you make a purchase we will not sell, rent or disseminate this information to any third party for marketing purposes. You can be confident we will not disclose your details to anybody unless required to so do by law. We do not hold your Credit Card Details online once the Order has been completed.

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